"The most elegant forms of managerial decisions involve problems that never have to be solved because they are prevented from occurring. They are anticipated and sidestepped.
Oddly, there is greater appreciation for a manager who can step in and cope with a problem after it happens, than one who can make it not happen. Coping is visible and dramatic. Prevention is unpopular, because it usually means challenging something that is not yet failing; it is thankless, because the only testimony of it's effectiveness is a non-event.
Even so, the deliberate non-catastrophe is one of the most impressive contributions a manager can make"
Jessica x
www.mindsionline.com